Privacy Policy

Muhammad Labs LTD (Company No. NI736128) is a software engineering company registered in Northern Ireland.

Registered address: 21 Stuart Park, Ballymoney, Northern Ireland BT53 7BE.

Contact: contact@muhammadlabs.com | +44 7367 063542

This policy explains how we collect, use, and protect personal information when you visit muhammadlabs.com, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact form: name, email address, company name (optional), project details, budget range, and timeline.

Communications: information you provide by email, phone, WhatsApp, or during discovery calls.

Technical data: IP address, browser type, device information, and cookies when you use our website.

To respond to enquiries and provide our software engineering services.

To send notification emails when you submit our contact form.

To store lead information in our secure database for follow-up.

To improve our website, security, and client communication.

To comply with legal and regulatory obligations.

Consent — when you submit our contact form or request communication from us.

Legitimate interests — to respond to business enquiries and operate our company website.

Contract — when processing is necessary to deliver services you have requested.

We do not sell your personal data.

We use trusted service providers to operate our website and contact systems, including hosting (Vercel), email delivery (Resend), and database services (Supabase). These providers process data on our behalf under appropriate agreements.

We may disclose information if required by law or to protect our legal rights.

Contact enquiries are retained for as long as needed to respond, manage client relationships, and meet legal obligations — typically up to 3 years unless a longer period is required.

You may request deletion of your data where we are not legally required to retain it.

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable.

You may withdraw consent at any time where processing is based on consent.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise your rights, contact us at contact@muhammadlabs.com.

We implement appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls, and secure third-party infrastructure.

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

We may update this policy from time to time. The latest version will always be published on this page with an updated date.